HealthEast Care System
* This position is for a Russian language Interpreter only.
Interpreter will be expected to float to all HealthEast sites during day shifts.
Is responsible for the oral interpretation and written translation of communication between patient/family members and medical staff. Serves as a cultural bridge between a minority culture, foreign-based belief system and experiences, and western trained medical personnel. Enhances the outreach of services to a minority population.
Is accountable for promoting service excellence and continuous improvement activities.
Introduces self and explains role.
Positions self to facilitate communication.
Accurately and completely relays the message between patient and provider.
Uses the interpretation mode that best enhances comprehension.
Reflects the style and vocabulary of the speaker.
Ensures understanding of the message to be transmitted.
Identifies and corrects own mistakes.
Addresses culturally-based miscommunication.
Assists with written translations as needed.
Maintains appropriate statistical records.
Participates in professional development activities.
Maintains confidentiality in all aspects of the job.
Performs other related duties as required.
High school diploma/GED;
Native or near native fluency in English and foreign language;
Preferred formal college level course or equivalentin Medical Interpreting;
Preferred Associate Degee/Bachelors degree;
Preferred training- minimum 40 hours -in medical interpreting with Bridging the Gap, University of Minnesota or Century College.
One (1) year experience in medical, behavior and addiction interpreting;
Preferred 3 to 4 years experience in medical, behavior and addiction interpreting;
Preferred 3 to 4 years of experience in translation (Skills in writing English language to Russian language)
Preferred be registered in spoken language interpreter roster list.
Special Knowledge, Skills, and Abilities:
Communicate effectively in both English and Russian languages;
Read and write Russian effectively;
Knowledge of medical, behavior and addiction settings and basic medical, behavior and addiction terminologies,Good communication skills;
Ability to use computer systems and office applications;
Ability to work in a medical, behavior and addiction crisis situation (i.e., Labor and Delivery, Emergency Room, Behavior Unit, etc);
Ability to work independently and as a member of a team;
Ability to identify need for providing excellent and culturally responsive care to patients.