Application Analyst - Pro-Fee Billing (Electronic Health Record)

Hennepin County Medical Center

Job Description

Provides technical analysis, maintenance and support of EHR Professional Billing:
Manage life cycle for supported applications
Manage projects that are large or complex through use of accepted project management methodology -mitigate risks, status reporting, issue management, overall tracking and execution
Perform system upgrades - planning, work estimation, resource allocation and execution
Design, develop, test and provide support for project implementations
Develop a working knowledge of the operational area being supported
Work with business owners for system optimization and enhancements
Maintain documentation for First Level of Support, Disaster Recovery, and Change Management and other system support requirements
Participates in planning for software/ hardware needs including specifications and funding
Develop plan and pull together collaborative teams for resolving unfamiliar, complex problems
Provide input into operational plans for backup/disaster recovery
Provide support for high priority systems/applications in an on-call rotation
Mentor and cross train staff
Participate in system selection and evaluation, recommend solutions through written proposals or presentations
Manage customer relationships in accordance with defined Service Levels


Bachelors degree in relevant field
Critical thinking and problem solving skills
At least 5 years of experience (Professional Billing and/or Epic) or approved combination of experience and education
Strongly prefer Epic Certification in Resolute Professional Billing Administration and Professional Billing experience.

Employment Type




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