Counselor, Financial

Park Nicollet Health Services
St. Louis Park

Job Description

Provides cost estimates to patients, PNHS employees, and other customers. Interfaces with patients, PNHS staff, Insurance providers, and County Social Services to facilitate timely reimbursement. Uses effective interpersonal skills to gather necessary patient demographic and billing information to resolve balances on behalf of PNHS; this may require traveling to the patients residence or next appointment to gather the above information. Utilizes County eligibility resources to validate patient coverage information, complete applications for MA if applicable, and to ensure the accuracy of claim submission. Displays good understanding of surgical and medical procedures, medical terminology, and billing procedures to prepares and presents fee estimates to current and potential patients. Interprets and applies PNHS policies to make appropriate decisions regarding, prepayment of services and/or payment options for patient account resolution. Informs patients and their families about the billing process and assists the patient with PNHS charity care application processes. Education/Experience: Associate degree or equivalent plus two years healthcare or three years related experience Special Knowledge/Skills/Certifications/Licenses: Must complete Insurance Selection Specialist certification and maintain certification yearly.

Employment Type

Full Time




Monday - Friday 8-5:30pm some wknds and holidays

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