Mayo Clinic - Rochester
Language ServicesA Life-Changing CareerResponsibilities:
Accurately transmits messages between non-English speaking patients and healthcare providers or support personnel at Mayo Clinic using consecutive, simultaneous, and sight translation modes. Provides education and consultation to both providers and patient/families on culturally specific values, beliefs, and practices that are relevant to the health care encounter. Adheres to the National Standards of Practice for Interpreters in Health Care and to the National Code of Ethics for Interpreters in Health Care. Participates in an on-call rotation according to the guidelines established for the specific language groups. May assist with new interpreter orientation and mentoring. Works in a fast-paced clinical environment with frequently changing priorities. Job may be physically demanding with frequent walking and standing. May also be emotionally challenging and highly stressful, requiring maturity, composure and sound judgment. Qualifications:
Completion of an associate's degree, preferably a medical interpreter program or in healthcare-related field, plus two years of experience in a health care setting with strong medical vocabulary required; OR a High School Diploma plus four years of healthcare or related experience. A bachelor's degree is preferred.
Must demonstrate fluency in English and the target language Arabic with a minimum level of Advanced Low proficiency based on the American Council of Teachers of Foreign Languages (ACTFL) oral proficiency interview (OPI). Must be able to read and write in English and the target language. Must have knowledge of cultural backgrounds of patients to be served. Must have good interpersonal, customer service, time management and basic computer skills. Requires successful completion of approved medical terminology course within one year of position start date.Additional Qualifications:
Certification through the Certification Commission for Healthcare Interpreters (CCHI) or The National Board of Certification for Medical Interpreters (NBCMI) is preferred. The CCHI exam includes an Associate Healthcare Interpreter (AHI) status or the Certified Healthcare Interpreter (CHI) status. Certification through the NBCMI includes the Certified Medical Interpreter (CMI) status, Qualified Medical Interpreter (QMI) status, or Screened Medical Interpreter (SMI) status.License or Certification:
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $20.14 per hour.Hours/Pay Period:
Various shifts between 7am and 6pm, M-FWeekend Schedule:
May go into on-call rotation overnights and weekends.Recruiter:
Mary RicciWhy Mayo Clinic?
Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 â€œBest Companies to Work Forâ€.Site Description:
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).Job Posting Number: