Home

Customer Account Representatitve - Govt & LTC

Community Memorial Hospital - Cloquet
Cloquet

Job Description

General Information

Location 512 SKYLINE BLVD
Cloquet, MN 55720-1199
United States
Job Category Business Office
Minimum Experience 2 Years
Required Degree High School
Manage Others No

Description

Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process claims to government payers. Process claims to third party payers for Long Term Care accounts. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations.

Requirements

Experience working in a hospital or clinic business office for 2+ years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education.

Additional information

Posting # BOCAR-01.18
FTE Range 1.0
Hours / 2 Weeks 80
Shift Days
Contract Yes
Benefit Eligible Yes

Qualifications

Experience working in a hospital or clinic business office for 2+ years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education.

Additional information

Posting # BOCAR-01.18
FTE Range 1.0
Hours / 2 Weeks 80
Shift Days
Contract Yes
Benefit Eligible Yes

Apply Save