Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.
Allina Health Laboratory provides a full menu of essential and specialized laboratory services to customers in Minnesota and western Wisconsin. We provide reference laboratory services to four major metropolitan hospitals, 13 regional hospitals, including Abbott Northwestern WestHealth (Plymouth), 59+ Allina Health clinics, 40+ hospital-based clinics and outpatient surgery centers. As a local, accessible resource, we provide clinical and anatomic pathology services that support customers diagnostic needs.
Req ID: 59093
Customer service in lab reception.
Greets patients, performs check-in process, and is responsive to questions and patient needs.
Evaluates patient orders for completeness and follows up as needed.
Effectively and accurately manages patient orders to ensure adherence to regulatory and billing requirements.
Performs scheduling, ordering and releasing as appropriate in Electronic Medical Record, following policies and procedures.
Specimen collection and phlebotomy supply maintenance.
Reviews orders and verifies patient identification.
Demonstrates the ability to assess and react effectively to unique patient needs.
Instructs patients accurately on procedures and protocols.
Identifies and uses appropriate collection method to obtain samples for testing (venipuncture or capillary puncture).
Collects samples and labels specimens correctly following all procedures and protocols.
Evaluates acceptability of specimens
Stocks, rotates and requests phlebotomy supplies (as assigned) on a regular basis to ensure proper availability in the work area.
Assists with SOP development and training in work area.
Follows all federal regulations including CAP, OSHA, COLA, CLIA, and HIPAA.
Specimen Processing and testing
Performs processing of specimens with strict adherence to the quality control and quality assurance policies of AHL and in accordance with federal regulations (CLIA, CAP, HIPPA, etc.).
Performs waived testing, as assigned.
Maintain required safety, education, and competency requirements
Completes required annual CEU for job position per AHL policy.
Completes training and competency requirements in a timely manner.
Follows and demonstrates understanding of policies & procedures in daily work.
Other Duties as assigned
Additional responsibilities may include, but are not limited to:
Performs various clerical duties.
Assists with creation of staff desk assignment schedule, as directed.
Attends and participates in department and other meetings, as assigned.
Acts as a student preceptor.
Trains and provides oversight of new staff/students.
May work independently with additional responsibilities in another non-lab area
Minimum High School diploma or GED.
Prefer specific training in phlebotomy, including internship, in a healthcare field.
For diplomas earned outside of the United States a record of diploma/transcript equivalency evaluation by a foreign credentialing agency must be provided at time of hire.
Utilize communication and customer service skills in order to positively impact patient experience.
Read and understand oral and written instructions and follow established written policies and procedures.
Work independently and function effectively in a team setting.
Demonstrate computer skills to navigate within information system.
Prioritize and organize tasks/ assignments and multitask as appropriate, with attention to detail.
Bend, stoop and stand frequently.
A minimum of 6 months of phlebotomy experience preferred
This position is scheduled day or evening shifts with variable start times, when working at either the co-located clinics or United hospital laboratory. The weekend schedule is every 3rd evening weekend and holidays.
With beautiful natural settings along the Mississippi River, St. Paul embodies a large ethnically diverse population with restaurants, cultural entertainment, and shopping venues for everyone. Downtown St. Paul features a number of historic buildings including the State Capitol, the Fitzgerald Theater, the Landmark Center, the St. Paul Hotel, and breathtaking views of the Mississippi River. The city is also home to the Science Museum of MN, the Xcel Energy Center (home of the MN Wild hockey team), and the MN History Center. St. Paul offers many private, alternative, and public school options from elementary through college and a wide array of housing options from old historic homes to new construction. The Twin Cities is consistently ranked near the top of Fortune's list of best cities in the world for work and family. A healthy business climate, opportunities for employment, good transportation, and an entrepreneurial environment are amongst the contributing factors.
Located in St. Paul
Population = 287,000
Service Area = 1,600,000
Community Resource Links:
Community Information School Digger
Explore Minnesota MN Dept of Education
Minneapolis St. Paul MagazineSt. Paul Pioneer Press
Twin Cities Living Magazine
If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.